FAQ
Frequently asked questions
KfzPortal24 is the digital alternative to the registration office. You can register or deregister your vehicle from home – no appointment, no waiting, available all across Germany.
We offer online deregistration, online registration (new registration, re-registration, transfer), owner data changes, as well as reservation and ordering of personalised number plates.
Online deregistration starts at 49.90 € incl. VAT and all official fees. Online registration starts at 134.90 € incl. VAT and all registration fees. No hidden costs.
Yes. KfzPortal24 is an official partner of the Kraftfahrt-Bundesamt (KBA) and uses the official i-Kfz interface of German registration authorities. All processes are legally recognised.
The processing time depends on the deregistration selected, but is usually less than 24 hours for online deregistration. With the classic on-site deregistration, the car is usually deregistered within 5 working days of receiving the documents.
If you have selected online deregistration, the Deutschland registration office may carry out a manual check in exceptional cases despite confirmation of deregistration. This will delay the deregistration by a few working days. Unfortunately, we have no influence on this and this is the sole responsibility of the responsible authority.
Cancellation of the license plates means they are no longer valid for the vehicle. Nevertheless, it is possible to re-register the same or a different vehicle with the same license plates. All you have to do is stick a new seal sticker over the old, invalidated one.
We have developed several methods to make security codes legible again. You are welcome to send us a photo of the security codes before ordering so that we can tell you whether we can restore them. Just send them to support@kfzportal24.de.