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Three simple steps explain how you can deregister your car online in only 3 minutes.
Step 1:
Read the vehicle identification number in the registration certificate part I under letter E.
Step 2:
Scratch out the 7-digit security code in the vehicle registration certificate until you read "Document no longer valid" or "Out of service".
Step 3:
Carefully uncover the 3-digit codes behind the seal plates (coat of arms of the district) on both license plates.
There are a few things to bear in mind when deregistering online. If we are unable to complete an online deregistration even though you have entered the data correctly and sent it to us, we will of course refund your money. We are also happy to offer you our classic on-site deregistration at a reasonable price. You can find out more in our general terms and conditions.
At the registration office | KfzPortal24.de | |
---|---|---|
When can I deregister the car? | During the opening hours of the authority | Around the clock |
How do I get support? | Usually only on site | By email, telephone or WhatsApp |
Where does the deregistration take place? | At the registration office | Right here, on mobile phone or PC |
When do I have the deregistration confirmation? | Depending on the deadline, after up to 6 weeks | In less than 30 minutes* |
Usual waiting times | Several hours depending on capacity utilisation | Log out at any time without waiting |
How do I get the cancellation confirmation? | Printed out on paper | By e-mail and in your account |
*If you select Sofort deregistration within our opening hours and enter the correct data
Everything about vehicle registration and your car.
At KfzPortal24, we attach great importance to customer satisfaction. That's why we offer our support free of charge and at any time, without any administrative procedures or waiting times. Write to us 24/7 via email, WhatsApp or simply give us a call. Our team will be happy to try to solve any problems with your car or registration. You can find out more in the footer of the website.
Since the end of 2023, online vehicle deregistration has made it possible to deregister your vehicle (e.g. motorbike, car or truck) directly online with us. You will receive your deregistration confirmation conveniently by e-mail and no longer have to go to the registration office yourself. With us, online deregistration is possible from anywhere in the world and without a german ID card.
The processing time depends on the selected deregistration, but it is usually less than 24 hours for online deregistration. With classic on-site deregistration, the car is usually deregistered within 5 working days of receiving the documents.
Whether online or in the traditional way, you will always need the vehicle registration certificate (registration certificate part I) and the vehicle's licence plate number to deregister the vehicle.